wbajee Privacy Policy

§ Introduction

This Privacy Policy ("Policy") describes how wbajee ("wbajee", "we", "us", or "the Platform") collects, processes, stores, and protects the personal information of users ("you", "Player", or "User") who access and use the wbajee website and its associated services, including online casino games, sports betting, crash games, slots, and all related promotional features.

By registering an account with wbajee or by continuing to use the platform after the date this Policy takes effect, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the platform immediately and contact us to close your account.

wbajee is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We apply industry-standard security measures to safeguard all information we hold about you, and we will never sell your personal data to third-party marketing companies.

1 Information We Collect

1.1 Registration Data

When you create a wbajee account, we collect the information you provide directly, including:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh)
• Mobile phone number
• Email address
• Chosen username and encrypted password

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to prevent fraud, wbajee may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also request proof of address and, where relevant, proof of payment method ownership.

1.3 Financial and Transaction Data

We collect details of all financial transactions conducted through your wbajee account, including deposit amounts, withdrawal requests, payment method identifiers (such as your bKash or Nagad mobile number), transaction timestamps, and account balance history. Full payment card numbers are never stored on wbajee servers.

1.4 Usage and Gameplay Data

We automatically collect data relating to your activity on the platform, including games played, bet amounts and outcomes, session durations, login timestamps, pages visited, search queries within the platform, and any bonus or promotion activity associated with your account.

1.5 Technical and Device Data

We collect technical information about the device and connection you use to access wbajee, including IP address, browser type and version, operating system, device identifiers, time zone setting, and referring URL. This data is used for fraud prevention, platform optimisation, and security monitoring.

1.6 Communications Data

If you contact wbajee via our support email or any other communication channel, we retain records of that correspondence, including the content of messages, your contact details, and the date and time of each interaction.

2 How We Use Your Information

wbajee uses the personal data we collect for the following purposes:

3 Legal Basis for Processing

wbajee processes your personal data on the following legal bases:

• Contractual necessity: Processing required to deliver the services you have registered for, including account management, payment processing, and gameplay.
• Legitimate interests: Processing carried out in our legitimate business interests, such as fraud prevention, security monitoring, and platform analytics, provided those interests do not override your rights.
• Consent: Processing based on your explicit opt-in, such as receiving marketing communications. You may withdraw this consent at any time by contacting support.
• Legal obligation: Processing required to comply with applicable laws, regulations, or lawful requests from competent authorities.

4 Sharing Your Information

wbajee does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following circumstances:

4.1 Payment Processors

We share transaction-related data with payment service providers — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and affiliated banks — solely to facilitate deposits and withdrawals. These providers are contractually obligated to handle your data securely and only for the purpose of processing your transactions.

4.2 Identity Verification Partners

Where required for KYC compliance, we may share identity document data with third-party verification specialists. These partners operate under strict data processing agreements and are prohibited from using your data for any purpose beyond the verification task.

4.3 Game Providers

The third-party game studios whose content appears on wbajee — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe — may receive anonymised session and gameplay data for the purpose of game auditing and RNG certification. No personally identifiable information is shared with game studios for marketing or profiling purposes.

4.4 Legal and Regulatory Disclosure

wbajee may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of wbajee, our players, or the public.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of wbajee, personal data held by wbajee may be transferred to the successor entity. You will be notified of any such transfer and of any material change to this Privacy Policy that results from it.

5 Cookies and Tracking Technologies

wbajee uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, maintain your logged-in session, and analyse aggregated usage patterns. Cookies are small data files stored on your device by your browser.

5.1 Types of Cookies Used

• Essential cookies: Required for the platform to function. These cannot be disabled and include session authentication tokens and security identifiers.
• Functional cookies: Store your preferences such as language and display settings to personalise your experience across sessions.
• Analytics cookies: Collect anonymised data about how users navigate the platform, enabling us to identify and fix usability issues.
• Security cookies: Help us detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

5.2 Managing Cookies

You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair your ability to use some features of the wbajee platform, including maintaining a persistent login session. Refer to your browser's help documentation for instructions on managing cookie preferences.

6 Data Retention

wbajee retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account registration and KYC data is retained for a minimum of five years from the date of account closure, in line with standard anti-money-laundering record-keeping practices.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Customer support communications are retained for three years from the date of the last interaction.
• Analytics and gameplay data may be retained in anonymised, aggregated form indefinitely for platform improvement purposes.

When personal data is no longer required for any of the above purposes and no legal obligation mandates its retention, wbajee will securely delete or anonymise it in accordance with our internal data disposal procedures.

7 Data Security

wbajee employs a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and wbajee servers
• Encryption at rest for sensitive personal and financial data stored in our databases
• Access controls limiting data access to authorised personnel on a need-to-know basis
• Regular security audits and vulnerability assessments of platform infrastructure
• Two-factor authentication options available for player accounts
• Automated monitoring for suspicious login activity and unusual transaction patterns

While wbajee takes all reasonable precautions to protect your data, no internet-based system can be guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

8 Your Rights

As a wbajee user, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact us at the email address provided in the footer of this page. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request.

9 Minors and Under-21 Policy

The wbajee platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a player account has been registered by a person under 21, we will immediately close that account, void any associated transactions, and securely delete the relevant personal data in accordance with applicable procedures.

If you believe that a person under the age of 21 has registered an account on wbajee, please notify us immediately at the support email address shown in the footer of this page.

10 Third-Party Links and Services

The wbajee platform may reference or interact with third-party services, including payment processors and game content providers. wbajee is not responsible for the privacy practices of these third parties. When your data is transmitted to a third-party service provider as part of a transaction or KYC process, that provider's own privacy policy governs how they handle your data beyond the scope of their engagement with wbajee.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of wbajee, including your chosen payment provider (bKash, Nagad, Rocket, etc.).

11 Changes to This Policy

wbajee reserves the right to update or modify this Privacy Policy at any time. When we make material changes, the revised Policy will be published on this page with an updated effective date. For significant changes, we may also notify active players via email or an in-platform notification.

Your continued use of the wbajee platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how we protect your data.

12 Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data wbajee holds about you, please contact our support team in writing. We are committed to addressing all privacy-related enquiries promptly and transparently.

Contact email: [email protected] (plain text — not a clickable link). Please write "Privacy Enquiry" in the subject line of your message and include your registered username so we can locate your account.