🛡️ Safe Play First
wbajee Responsible Gaming
Gaming should always be fun, never a source of stress or harm. wbajee is committed to providing every Bangladeshi player with the tools, resources, and guidance needed to stay in control and play responsibly.
Our Commitment to Safe Gaming
At wbajee, we believe that gambling is a form of entertainment — not a guaranteed way to make money, and never a solution to financial difficulty. Our platform is designed so that Bangladeshi players can enjoy cricket betting, live casino games, slots, and crash games in a safe, fair, and transparent environment.
We take responsible gaming seriously. That means giving players meaningful tools to manage their own behaviour, training our support team to identify and respond to signs of problem gambling, and making it as straightforward as possible for any player to step back when they need to. This page outlines everything wbajee offers to help you stay in control.
If at any point you feel that gambling is no longer fun — that it is causing you anxiety, affecting your relationships, or leading you to spend more than you can afford — please use the tools described below or contact our support team directly. You are not alone, and help is always available.
Tools to Keep You in Control
wbajee provides a set of practical tools that let you set your own limits and manage your gaming activity directly from your account settings.
Set daily, weekly, or monthly caps on how much you can deposit into your wbajee account.
Define a maximum session length. When your time is up, you will be automatically logged out.
Take a short break of 24 hours, 7 days, or 30 days without permanently closing your account.
Permanently or indefinitely exclude yourself from the platform if you feel you need a long-term break.
Enable periodic on-screen reminders that show how long you have been playing and your net session result.
Cap the maximum amount you are permitted to lose in a single day, week, or calendar month.
Deposit Limits in Detail
Deposit limits are one of the most effective tools for preventing overspending. When you set a deposit limit on your wbajee account, the system will automatically reject any deposit attempt that would cause you to exceed that cap within the chosen time period.
- Daily limit: Resets at midnight Bangladesh Standard Time (BST, UTC+6) each day.
- Weekly limit: Calculated from Monday 00:00 BST to Sunday 23:59 BST.
- Monthly limit: Runs from the first calendar day of each month.
Increasing a deposit limit takes 72 hours to come into effect, giving you time to reconsider. Decreasing a limit takes effect immediately.
Cooling-Off and Time-Out
A cooling-off period allows you to temporarily pause your account without closing it entirely. During a cooling-off period, you will not be able to log in, place bets, or make deposits. Your account balance is preserved and you can withdraw any remaining funds at any time.
Available cooling-off durations on wbajee:
- 24 hours
- 7 days
- 30 days
- Custom duration (up to 6 months) — available on request via support
The session time-out feature works slightly differently: it limits the length of any single login session. Once your chosen session duration expires, wbajee will log you out automatically. You may log back in after a short mandatory break interval, the duration of which is displayed on the login screen.
Self-Exclusion
Self-exclusion is for players who feel that they need a significant break from gambling and want a firm barrier to re-entry. When you self-exclude from wbajee, the following applies:
- Your account is suspended immediately upon request.
- You will not be able to log in, deposit, place bets, or access game lobbies.
- Any promotional or marketing communications from wbajee will cease immediately.
- You may withdraw your available balance at any time during the exclusion period.
- Re-opening a self-excluded account requires a formal written request, a mandatory minimum cooling-off period, and identity re-verification.
Self-exclusion periods available on wbajee: 6 months, 1 year, 2 years, 5 years, and permanent. We strongly recommend choosing a period that feels uncomfortably long — this is by design, to protect you.
Is Gambling Becoming a Problem?
Answer these questions honestly. If several of them apply to you, it may be time to take a break and seek support.
Warning Signs Checklist
These are common indicators that gambling may be moving from entertainment to a harmful habit.
Do you spend more money or time gambling than you originally intended?
Do you gamble to recover money you have previously lost ("chasing losses")?
Have you borrowed money, sold possessions, or used essential bill funds to gamble?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you lied to family members or friends about how much you gamble?
Has gambling negatively affected your work, studies, relationships, or mental health?
Do you think about gambling frequently when you are doing other activities?
Have you tried to stop or cut down on gambling and found it difficult?
How wbajee Embeds Responsible Gaming
Responsible gaming is not just a page on our website — it is woven into how wbajee operates every day.
Mandatory Age Verification
Every player who registers on wbajee must confirm they are 21 or older. We conduct KYC checks using government-issued ID to verify age before any real-money play is permitted. Underage gambling is never tolerated on our platform.
Trained Support Staff
Our customer support team receives training to recognise behavioural patterns that may indicate a player is at risk. If a support agent identifies a concern, they will proactively reach out and offer information about our responsible gaming tools.
No Marketing to Excluded Players
As soon as a player activates a cooling-off period or self-exclusion, all promotional emails, SMS messages, and bonus offers from wbajee are stopped. We will never attempt to lure a player back during a period they have chosen to take a break.
Fair and Transparent Games
All casino games on wbajee use certified random number generators. Sports betting odds are clearly displayed before you confirm any wager. We publish return-to-player (RTP) information for slots so you can make informed decisions about which games to play.
Responsible Payment Processing
wbajee processes payments via bKash, Nagad, Rocket, and Upay. Deposit limits you set in your account settings are enforced at the payment gateway level — not just at the software layer — so they cannot be bypassed by attempting a payment directly.
Reality Check Notifications
Enable reality check alerts in your account settings to receive periodic on-screen reminders showing your session duration, total bets placed, and net result. These prompts are designed to interrupt autopilot play and encourage conscious decision-making.
Guidance for Friends and Family
Problem gambling affects not just the individual player but also the people around them. If you are concerned that a family member or close friend may be experiencing difficulties with gambling, here are some practical steps you can take:
- Have a calm, non-confrontational conversation. Express concern rather than criticism, and listen without judgement.
- Encourage them to speak to a professional counsellor who specialises in gambling-related issues.
- If the person has a wbajee account and you are their legal guardian or next of kin, you may contact our support team at [email protected] to request that the account be reviewed or suspended.
- Consider practical steps to reduce access to gambling funds, such as agreeing on shared oversight of household finances.
- Take care of your own wellbeing too — living with someone who has a gambling problem is stressful. Peer support groups for families affected by problem gambling can be a valuable resource.
Keeping Gambling Fun
For the vast majority of wbajee players, gaming is a fun pastime — a way to enjoy cricket season, try a new slots title, or experience the thrill of a live casino table from anywhere in Bangladesh. Here are some simple habits that help keep it that way:
Set a Budget Before You Start
Decide how much you are comfortable spending before you log in. Treat this as the cost of an evening's entertainment, not as an investment. Use wbajee's deposit limit feature to enforce this budget automatically so that emotion does not override your original decision.
Never Chase Losses
If you have reached your session budget and you are down, stop. Continuing to play in the hope of recovering losses is one of the most common patterns that leads to problem gambling. Log out, take a break, and come back another day with a fresh budget.
Balance Gambling with Other Activities
Gaming is at its most enjoyable when it is one of many leisure activities in your life — not the dominant one. Spend time with friends and family, pursue hobbies, and make sure gambling never crowds out the things that matter most to you.
Do Not Gamble When Stressed or Upset
Gambling while emotionally stressed, upset, or under the influence of alcohol tends to lead to larger bets, poorer decisions, and greater regret. Play when you are in a calm, positive frame of mind and can make rational choices.
Take Regular Breaks
Step away from the screen at regular intervals. Use wbajee's reality check feature to remind yourself to pause, stretch, and reassess whether you still want to continue playing before automatically continuing your session.
Need Help? Contact wbajee Support
If gambling is becoming a problem for you, or if you simply want help setting up one of our responsible gaming tools, our support team is ready to assist. Write to us with the subject line "Responsible Gaming" and we will respond promptly and confidentially. All requests are handled with complete discretion.
[email protected](Plain text — not a clickable link. Please copy and paste into your email client.)
Play Responsibly
Enjoy wbajee — On Your Terms
When you play within your limits, gaming stays fun. Explore cricket, slots, and live casino on wbajee — always with your wellbeing first. 21+ only.